Thursday, April 10, 2014

Travel Insurance Claim Update

A few weeks back I arrived back to Auckland after an amazing two week journey to the United States. Awesome that is, apart from my journey home being affected by cancelled flights, leading me to have to stay another two nights in LA that I had not budgeted for! (Read the full story here)

Today, after I had filed the claim with Southern Cross Travel Insurance a few days earlier, everything was sorted and my claim was accepted. It was easier than I had anticipated too. All I had to do was fill out some forms, which weren't as daunting or lengthy as you might expect, and attach the relevant receipts and hotel information. There were also facilities on their website that let me do it all online if I had chosen to. They then were excellent in updating me on the process by email and by phone.

They said it would be processed within six days and it ended up being done in two. All in all, having the cover only set me back $70, whereas not having it and having to pay for my added expenses out of pocket would have set me back over $500. That's a considerable return on my investment. I admit to once scoffing at 'unnecessary' travel insurance, but after this, never again.

Thanks to Southern Cross Travel Insurance too for processing everything so quickly and efficiently.



Tuesday, April 1, 2014

News Roundup 31st March



1. Sending Kiwis overseas for cheap surgical procedures ruled out by Southern Cross - NZ Herald
http://www.nzherald.co.nz/insurance/news/article.cfm?c_id=234&objectid=11219536

2. Sovereign has had its A+ financial rating renewed for the seventh consecutive year - Good Returns
http://www.goodreturns.co.nz/article/976501782/nirvana-for-sovereign.html

3. NIB and Fidelity team up to offer health and life insurance bundle - Good Returns
http://www.goodreturns.co.nz/article/976501743/nib-policies-offer-value.html

4. Families of missing Malaysia Airlines flight get Insurance payout - Marlborough Express
http://www.stuff.co.nz/world/asia/9881525/Families-get-insurance-payouts



Friday, March 28, 2014

Travel Insurance Pays Off

I have spent the last two weeks vacationing in the US, and as well as having an amazing time and seeing the grandeur of New York City for the first time, it helped teach me an important lesson. Never assume things will go according to plan!

Three nights ago, I was sitting in Pensacola Airport in Florida. I had flown in from Orlando on a plane so small it still had propellers, and I was waiting on my connection through to LA on what I hoped would be a bigger plane! I had crafted my schedule of flights to get me back to Los Angeles and then onto a Qantas Flight back to Auckland with 5 hours to make all my connections and do my transfers. I assumed that even if my flight was delayed, I would still make it in plenty of time. So of course, as if the cosmic fates wanted to waggle their disapproving fingers at me for my presumptions, the flight I was on the LA was cancelled entirely!

I assumed I would be here...


... Then this happened.


I sat in the airport for 6 long hours, realising that the new flight I was scheduled on wouldn't make my connection, even though I had left 5 hours to get it. I spent an hour on hold with the airline changing my tickets, but the earliest ones I could get back home were more than a day later than my originally scheduled flights. It was about now that I began to think about the Travel Insurance I had been advised to purchase before I left. I had originally fought against it because surely nothing would happen right? Luckily, I had given in and got it.

I had to pay to spend another night in a hotel in Los Angeles waiting for my flight, including transport to the hotel, extra meals and an over $200 fee for changing the flights that I could no longer make. All in all, the cancelled flights would have set me back over $500 if I had to pay for it out of my own pocket. The Southern cross travel insurance though, paid for all of that and saved my credit card. It made me feel just a little bit stupid for not wanting to pay the paltry insurance premium at the start of the trip.

It could have been worse too. Upon flying into Florida from New York, my baggage didn't arrive at the airport and US Airways told me it had never even been put on the flight at JFK airport to begin with! Luckily, they found the bags and had them delivered to me within 48 hours, but if they hadn't, the loss of my property, clothing and gifts would have been covered by the insurance as well. It does happen, and it did happen to me. You just never know what will happen, and not just during travel, during your day to day life as well. Now, having insurance has paid off for me in two big ways, on this trip and having medical insurance when I was diagnosed with Crohn's Disease. I would have almost no financial independence right now if I had to pay my medical bills myself. Think about that, both the next time you travel or when it comes time to think about insuring your life or your health. And if you come to the conclusion like I did that insurance was a worthwhile investment, let us get the best deals for you. It's as easy as that, and we'll make sure you have the best possible cover on the market at the lowest possible price.





Monday, March 10, 2014

Insurance/Investment News Roundup 10/03/2014



1. Devastated patients learn some insurers will only pay a fraction of their breast reconstruction costs. - NZ Herald
http://www.nzherald.co.nz/insurance/news/article.cfm?c_id=234&objectid=11216434

2. Financial Resolutions that you can keep - Investopaedia (American based, but much still very applicable to you).
http://www.investopedia.com/articles/pf/06/newyear.asp

3. Implementing a long term wellness solution - Southern Cross
https://www.southerncross.co.nz/Society/Foremployers/Knowledgecentre/Articles/tabid/377/vw/1/ItemID/509/Default.aspx

4. 75% of all claims Sovereign paid out are for Living Insurance, not in cases of death. - Stuff.co.nz
http://www.stuff.co.nz/business/industries/9802329/Sovereign-life-insurance-for-the-living

5. Diane Clement - Be cautious with credit card travel insurance - NZ Herald
http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11215966





Monday, March 3, 2014

Just For Fun: Incredible Elephants Paint Self Portraits!

Apparently elephants are some of the only animals with conscious self awareness enough to identify themselves in a mirror and seem to possess an incredible sense of self and mind. Watch these unreal creatures use a paintbrush with their trunk to paint pictures of themselves and hope you smile as much as we did.


Monday, February 24, 2014

Insurance News Roundup 24th February.



1. Reserve Bank Gets Tough on Insurers - NZ Herald
http://www.nzherald.co.nz/insurance/news/article.cfm?c_id=234&objectid=11208606

2. New cheaper health insurance plans increase competition in the marketplace. - NZ Herald
http://www.nzherald.co.nz/insurance/news/article.cfm?c_id=234&objectid=11203145

3. New NIB ambassador Benji Marshall proves a hit with the young. - Good Returns
http://www.goodreturns.co.nz/article/976501730/benji-marshall-a-winner-for-nib.html

4. Asteron welcomes new CEO David Carter. - Good Returns
http://www.goodreturns.co.nz/article/976501725/asteron-gets-new-ceo.html

5. Life Insurers move to target younger consumers in the wake of NIB and Southern Cross success. - Good Returns
http://www.goodreturns.co.nz/article/976501680/life-insurers-next-to-target-young-market.html

6. IAG's New Zealand branch posts 75.5% profit. - Interest.co.nz
https://www.interest.co.nz/business/68631/iag-posts-755-gain-profits-ahead-takeover-lumley








Friday, February 14, 2014

Insurance Mythbusters: "My sum assured need only cover my debt".

It's that time again! Time to bust (or confirm) some more myths!

When it comes time to set the sum assured (definition here) for their insurance policy, be it life cover, trauma or Total Permanent Disablement, people without advice tend to assume that as long as the sum assured covers their debt (mortgage, credit cards, car payments, medical expenses etc.) then that's enough.

For instance, someone with $200,000 left to pay on their mortgage and $20,000 left to pay on their car may decide that they only need to be insured for $220,000. After all, being insured for more means higher monthly premiums and why take on the extra cost for something that isn't necessary?

Except in most cases, it is necessary.

Make sure your insurance sum assured is calculated properly, with the aid of a qualified adviser or broker., not with the aid of an abacus!


A $220,000 debt most of the time will not be covered by a $220,000 payment, as there are other factors and expenses to consider. Legal fees, interest costs, the cost of a financial adviser, bank fees and taxes and more all may need to be taken into account. So to make sure you don't leave any debt behind to your beneficiaries, it is generally necessary for your sum assured to cover the sum total of your debt and then some. How much will depend on your unique circumstances, but if you're in doubt, ask a professional.

VERDICT: This one is definitely busted. Just calculating your sum assured to erase debt may leave more costs on yourself or your beneficiaries during stressful times when they can't afford it. Make sure that all potential costs are considered, taken into account, and if at all possible, leave yourself with room to play by expanding your sum assured as much as is possible and affordable.